Dilbar Coffee
Some of the most remarkable insights in life have not come from self-made billionaires on Forbes covers. Or spiritual gurus on mountain tops. The most unexpected people, in the most ordinary moments taught me those wonderful life lessons.
This is one of those.
During those days, post covid Corporates were trying to get out of work from home rule. My boss was in faraway Zurich gave me the freedom to decide. But one jealous senior colleague, with whom I had an argument, did not like that. He made sure that I had to visit my work office in the United States of Sarjapur at least on once in a week. Corporate office was in the United States of Sarjapur, northeast of normal Bangalore. Every second Thursday I would drive cross-country very early in the morning. The reason was simple. To avoid an hour of meditation at the infamous visa and passport check at Silk Board junction. 😄
An early morning breakfast at TRC was a routine affair. That's where I first met Dilbar. The quiet, friendly barista at TRC, brewing that perfect South Indian filter coffee like it was the most important thing in the world.
And in a way, it was.
Now let me tell you a little about Dilbar. He is from Assam — a young boy who failed his 10th standard, with no degree, no diploma, no connections. Just a quiet desperation to support his family. So he did what many young boys from smaller towns do: he packed whatever little he had and came down to Bangalore in search of a job. Any job.
And somewhere along the way, he found coffee. Or perhaps coffee found him.
I was seeing him after some time when I asked whether he had been on leave. He, self-effacingly, replied that he had been in Mumbai. When I persisted, he said he had been at Mota Bhai's house. He was one of those who went with the TRC team for Mota Bhai's son's wedding. And it so seems Mota Bhai and another family member had taken a liking to his South Indian filter coffee .
Now here is where the story gets interesting. In India, no one says no to Mota Bhai. So when his managers spoke to Dilbar's employer, there was no notice period. Dilbar was now working at one of the most prestigious addresses in India — may be beyond India too.
His entire job there was to make one or two cups of coffee. Every single day. For Mota Bhai. And the ritual was something else. When Mota Bhai arrived for breakfast, his personal butler would radio the kitchen manager. Only then would Dilbar begin his work. He would brew that perfect cup, hand it to the kitchen manager, who would walk it to the butler, who would then serve it.
A relay of respect, for one cup of coffee.
But here is the twist in the tale.
After a few days, Dilbar got bored. Not even the other kitchen staff drank coffee — they were either tea drinkers or badam milk people. 😄 A coffee maker with no one to make coffee for.
Think about it: a musician without an audience. Sanju Samson batting in front of an empty stadium. A writer without a reader (like me?). Or a barista without that beautiful chaos of steam, clinking cups, and a queue of sleepy people waiting for their first hit of caffeine.
Making two cups in a palace, how much soever prestigious in LinkedIn — safe and secure, but not alive. So after a few days, he walked up to the kitchen manager and said he wanted to leave. Word reached Mota Bhai. He did not meeting him in person. Through the kitchen manager he enquired and offered to double his salary.
Some one who as a master communicator thru Coffee, Dilbar had to struggle to explain: it is not about the money. This is a society of spectacle where increments on a payslip, or designations in LinkedIn profile are success barometers. In this world, Dilbar's quiet "no" was nothing short of a revolution. Corporate workshops spend millions trying to teach Corpoarzens this: "purpose over package".
Because how do you explain to the richest man in the country that a craftsman needs his crowd? That a barista needs his rush? That making two cups a day, how much soever prestigious, is not living — it is mere existence?
Think about what happened here. A boy who failed his 10th standard, from a small town in Assam, was being offered a doubled salary by the richest man in India — and he said no. Not out of arrogance, not out of foolishness, but out of a deep, unshakeable understanding of what truly fulfils him.
How many of us — with our degrees, our MBAs, our LinkedIn profiles — can say that with such clarity? Sooner than later, he was back. To TRC. To his station. To his thousands of coffees a day (including the one for yours truly 🙂). Back to the chaos, the steam, the noise, the orders. Back to where he belonged.
No fanfare, no Instagram post, no "as seen at Mota Bhai's house" badge on his apron.
A man, his coffee, and his calling.
And this story dismantles a myth we all grew up believing — that success is a linear ladder, always pointing upward. For Dilbar, success was a circle that led him right back to his station at TRC. He didn't see working for India's richest man as a promotion. He saw it as a detour.
Think about it. In one of the most discussed wedding where everything was curated to perfection. In that world of million dollar wrist watches and Michelin-star menus, what lingered was a humble cup of South Indian filter coffee. Brewed by a boy who failed his 10th, who travelled from Assam to Bangalore with nothing but hope.
That's not luck. That's mastery.
And mastery, I have come to believe, has nothing to do with where you studied, or where you come from, or what certificate is framed on your wall. Mastery lives in your hands and heart—not in your head. And in the way you show up for your craft every single day in an honest manner.
In a city like Bangalore, which runs on ambition and caffeine, Dilbar is as essential as the morning news. Some people don't chase the spotlight. The spotlight finds them. And some people — after standing in the spotlight — quietly walk back to where their soul sings ☕.
Now here is the part that gave me goosebumps. I looked up the meaning of his name. Dilbar, in Urdu, translates to one who fills the heart. A boy named Dilbar, who fills hearts for a living, with a cup of coffee. You can't make this up. He doesn't only serve coffee. He administers a small dose of warmth, and a quiet sense of normalcy, to hundreds of strangers every single morning. He brewed a life lesson. And yes, some coffee does fill the heart. Especially when someone whose heart is already full makes it. The boy from Assam taught me more about purpose, mastery, and self-awareness than most books I have ever read.
Some people inspire me. Some people remind me that purpose is brewed, not bought. And yes—there are things money can’t buy. For everything else, there’s Mastercard.
P.S. When I first shared this story with my near and dear over WhatsApp, I did include his photograph — taken with his permission. After his narration, over a second cup of coffee, I told him I was going to share this in my group, and he said okay. But as I write this for reach, I realise the story's soul is that this man walked away from the spotlight. As a coach, the most empathetic thing I can do is not drag him back into one without his full, informed blessing. So Dilbar's face remains, in a befitting manner, between the steam and the silence
Dilbar taught me that purpose is brewed, not bought. But if you'd like to help me keep brewing these stories, you're welcome to buy me a coffee — every cup fuels the next.
☕ buymeacoffee.com/vishysankara.
Or simply click the coffee cup on the right side of this page — it's always warm and waiting. 😄
